Logistics Outsourcing Advisor
ABOUT VILLAGEREACH
VillageReach transforms health care delivery to reach everyone so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care. This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Radical collaboration with governments, the private sector and other partners strengthen our ability to scale and sustain these solutions. Our work increases access to quality health care for more than 58 million people in sub-Saharan Africa. VillageReach in incorporated in Washington State and has offices in Seattle (USA), Democratic Republic of Congo, Malawi, and Mozambique.
DESCRIPTION
Summary
In Mozambique, VillageReach has been working since 2015 with the Ministry of Health (MISAU) to implement its supply chain strategy, including integrating private transporters into their last-mile delivery system. This has involved building political will for the integration of outsourced transport, setting up standards for vetting and managing transporters, helping the government monitor cost and performance, identifying and addressing performance gaps and putting in place the mechanisms for collaboration between government and private sector firms. Based on this experience, VillageReach has set up an Outsourcing Transport Resource Center to support Mozambique and countries across Sub-Saharan Africa and is now seeking to hire a Logistics Outsourcing Advisor to support its work in Francophone Africa.
The Logistics Outsourcing Advisor will lead service delivery to government in-country technical assistance partners so that they can successfully support governments to assess, evaluate, contract and implement transport outsourcing for public health supply chains. The role will work under the supervision of the Outsourcing Logistics Expert & OTRC Team Lead based in Mozambique.
This position will be based in Kinshasa or Abidjan. A successful candidate will have relevant experience in the implementation of transport outsourcing with the ability to work with government stakeholders in developing their capacity to understand and use private-sector solutions.
Description
Essential Duties and Responsibilities are included in the list below. Other duties, responsibilities, and activities may change or be assigned at any time. The approximate yearly breakdown of time is provided below. In the first 6 months, the new advisor will spend time in Mozambique to become familiar with the OTRC service model and tools.
Francophone region
- OTRC socialization (10%): Conduct activities to secure opportunities for the OTRC to support Francophone countries and their in-country technical partners. Activities will include identifying potential countries with needs; identifying relevant technical partners to support and presenting OTRC services.
- Technical partner support (50%): For a given engagement and in-country TA partner, define and validate targeted results and associated Terms of Reference; create and manage project plan; set TA partner expectations and proactively manage scope; lead execution of engagements per agreed Terms of Reference to build in-country TA partner capacity
- Government capacity building (30%): Conduct activities to ensure government is able to collaborate effectively with private sector firms. Activities will include definition of skills development plans, assessment of skills, development of training materials and provision of training.
Sub-Saharan Africa
- Technical support development (10%): contribute to the development of the OTRC technical support model; contribute to the ongoing update of tools and methods based on lessons learned.
Competencies:
The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role.
- Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
- Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
- Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
- Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to
- improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
- Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making.
REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities:
This position has no supervisory responsibilities and is an advisory position to a selected number of in-country TA providers working for governments in Sub-Saharan Africa.
Education & Experience:
- Bachelor of Business Administration degree or equivalent
- Minimum 5 years’ work experience working with private sector logistics firms
- Understanding of the challenges of integrating private sector capacity into public health systems
- Experience in integrating private sector transporter capacity into public health systems supply chains
- Experience providing consulting services, specifically supporting the implementation of changes to an organization’s processes, systems and organizations
Other Qualifications:
- Eligibility to work in DRC or Ivory Coast and flexibility to travel across Sub-Saharan Africa
- Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel), and comfortable in a fast-paced technical environment.
- Business analytics capability to design the analysis needed to gain buy-in and achieve objectives
- Communications skills to develop analysis and presentations that are convincing and easy-to-understand
- Project management skills to plan new projects and navigate complex stakeholder environments
- Full professional proficiency in written and spoken English and French.
- Established cultural competency in partnering with racial, cultural, and linguistically diverse groups.
- Demonstrated understanding of challenges with working in rural, underserved, and low-income context; experience living in and/or working in a low-income country a plus.
- Previous experience working with LMIC governments preferred
Environment and Physical Demands
VillageReach employees work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences between our Seattle office and our Country Offices and location of other global staff, US based staff are expected to be available for early morning meetings starting at 6am. In addition, our global HQ and Country office staff are expected to be available for late afternoon/evening meetings up to 6pm.
COMMITMENT TO DIVERSITY & INCLUSION:
VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.
APPLICATION INFORMATION:
This is an immediate hire and therefore resumes will be reviewed on a rolling basis until July 15th. To apply, please submit your resume and a cover letter and to our online portal: https://www.villagereach.org/join-us/
Safeguarding:
VillageReach is committed to promoting the welfare of children, young people, adults, and beneficiaries with whom it engages. We expect everyone working with us to share this commitment through our code of conduct. All offers of employment will be subject to satisfactory references and appropriate screening checks, which may include criminal records. VillageReach participates in the Misconduct Disclosure Scheme and, in line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
Compensation:
VillageReach has an established compensation structure that is based on the relevant market and internally transparent. We hire people into the established range based on one’s experience and education considering internal equity. We do not inquire about salary history.
