Humanitarian and Operations Coordinator
We are Save the Children. We work in more than 120 countries. We save children’s lives. We fight for their rights. We help them fulfill their potential.
Save the Children began working in the Democratic Republic of Congo in 1994 when the conflict started in the east of the country. The Democratic Republic of Congo is acknowledged one of the most difficult countries in which to grow up. Access to essential services is very limited and children are subject to widespread exploitation and abuse, including recruitment into armed groups, forced labor, sexual abuse and abandonment.
Working with partners, Save the Children currently operates in North Kivu, South Kivu, Ituri, Kasai Oriental and Lomami provinces, implementing 25 projects worth 20M USD in 2017, with around 250 staff members providing humanitarian and social services to over 1 million children every year in DRC in the thematic areas of Education, Child Protection, Health and Nutrition, Child Rights Governance and Child Poverty.
The role :
In this role, the Operations Coordinator will contribute to making SCI DRC a high performing country programme by supporting programme and budgets development, implementation and monitoring as well as support an effective control and risk management related to operations.
Hi/she will ensure effective start-up of projects or emergency responses whilst recruitment for permanent positions is prepared. The role also covers all SCI humanitarian work requirements.
The role holder will also provide back-up to vacant positions in the SCI DRC Country Operations team.
The Operations Coordinator reports directly to the Director of Operations and supports the operations team in fulfilling its full spectrum role at the country, area and field office level.
KEY AREAS OF ACCOUNTABILITY:
- In close coordination with relevant departments, timely support or manage the delivery of quality programme in accordance with country strategy, grant agreements, objectives, and on budget.
- Contribute to the design of cost effective, innovative and high quality programs to serve difficult to reach children and ensure donor compliance and regulations.
- Responsible for the start-up and handover of new projects, supporting the overall programme implementation as per the project management cycle.
- Serve as budget holder as assigned.
- Help respond to opportunities to expand programmes/impact. Help draft/develop concept papers and proposals with staff, Programme Managers, and other Technical Advisors as requested;
- Support the DPO in projects and budgets performance monitoring and risk management
- Support all project kick-off planning and implementation as required
- Coordinate and collaborate with support services (Security, Logs, Admin, HR, Finance and Awards) in all relevant matters
- Support the enforcement of Save the Children’s institutional policies such as Child Safeguarding policy, anti-fraud / anti-corruption, etc.
- The Operations Coordinator contribute to the CO organisational readiness to respond to emergencies in line with SCI global emergency goal and benchmarks.
- Implement a full set of emergency preparedness actions, drawing on SC member input and resources.
- Coordinate the timely responses at scale to all emergencies consistent with established benchmarks, plans and organizational policies, and in close cooperation with incoming surge teams.
- Ensure that all CO staff across departments and sub offices are familiar with, adhere to and implement SCI procedures and processes for emergency response.
- Support the regular reviews and updates of Emergency Preparedness Plan and Early Warning Plan along with the relevant field or Country Office staff.
- Support humanitarian assessments as required
- Coordinate responses reporting and updates
- Support the country office in programme performance and risk management
- Support the DPO to ensure appropriate staffing within Program Operations, including offices and sub offices’ staff.
- Support to enable all staff to understand and be able to perform their role in full spectrum programme operations.
- Manage projects and offices start-ups and close outs
- Provide back-up coverage to vacancies and leaves in the Operations team
- Report on all Child safeguarding Policy allegations and cases in keeping with local procedures
- Alert on any Child Safeguarding Policy suspicions in keeping with the Whistle blowing Policy
- Cooperates as requested by the Country Director in all CSP awareness raising, induction, training activities and conduct of investigations on CSP allegation and cases
QUALIFICATION ET EXPERIENCE
- A minimum of 5 years of project and budget management experience in INGO/NGO environment, including significant field operations experience running both emergency and development programs
- Bachelor’s/ Master’s degree in relevant field or equivalent significant field experience
- Robust experience of INGO/NGO emergency program cycle management, and with experience of working within a complex organisation structure
- A very good understanding of at least 3 of the SCI sectoral programs and a working knowledge of the program priorities of the Country Office
- Strong understanding or ability to quickly understand SCI’s It systems (AMS, Agresso, TIM and other SCI systems)
- Significant knowledge of international humanitarian systems and standards, institutions and donors, and of procedures, accountability frameworks and best practices in emergency management
- Substantial experience and knowledge of effective financial and budgetary control and securing and managing grants from major institutional donors
- Solid project management skills with a proven history of delivering results
- Ability to analyse information, evaluate options and to think and plan strategically
- Ability to lead, motivate and develop others
- Excellent interpersonal, communication and presentation skills
- Fluency in written and spoken French and working knowledge of English
- Ability and willingness to change work practices and hours, and work with incoming teams in the event of major emergencies
- Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches
Please apply using a cover letter and up-to-date CV (including three professional references) addressed to the Director of HR & Administration through Drc.Recruitment@savethechildren.org mentioning « Humanitarian and Operations Coordinator » as email’s title.
Application closing date : November 19, 2017.
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Société :Save the Children
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